Please reach us at middlegeorgialux@gmail.com if you cannot find an answer to your question.
Our NEW Reservation Process:
1) Complete the "Quote and Reserve" form to request availability and receive a personalized estimate.
2) Our Client Services team will respond and send a quote via email within 1-2 business days.
3) Once you have accepted our estimate, you will instantly convert your estimate into an invoice which will allow you to pay the deposit.
Our goal is to respond the same day. However, we are a small business and the owners are part of the driving team. On busy days we may not have the ability to respond the same day.
Your inquiry and interest is very important to us. We will be in touch with you as soon as we are able.
Yes! We provide the following discounts:
(Limit 1 Discount per Reservation**. If you fall into more than one category, the category with the highest discount value will be assigned to your invoice)
**Rule does not apply to Senior Discount or First Time Client Discount.
A deposit of $50 will be required to secure all reservation types. The remainder of the invoice balance is due 72 hours prior to your date of service.
Yes, reservations booked within 48 hours of the service are subject to a convenience fee of $25.
Yes, airport transportation pickups between the hours of 10pm and 6am are subject to a fee of $20. Note: If both pickups on a round-trip fall between these hours, the fee will be $30.
Reservations that are cancelled within 48 hours of the date of service may be subject to a cancellation fee of up to $50.
Reservations that are cancelled more than 48 hours prior to the date of service are not subject to a fee. We do ask that you notify us immediately if your plans have changed.
Note: We evaluate each situation on a case-by-case basis prior to requiring any fees.
Yes, due to increased demand and increased travel times due to holiday traffic there is an additional fee for trips during these times.
We offer door-to-door service! Your driver will pick you up at your residence and transport you directly to the Airport drop-off area for your specific airline.
The moment you land, your driver will text you with specific instructions for a meeting location. Each terminal has a designated pickup zone for shuttles and limousine services. We will provide step-by-step instructions for your specific pickup upon arrival. We make it as easy as possible!
One of our top priorities is to alleviate the stress of commuting to the airport. Hartsfield-Jackson International Airport recommends that each guest arrive 2 hours prior to their departure for Domestic flights and 3 hours prior to their departure for International flights.
A general rule of thumb is that you will be picked up 4 hours prior to your Domestic flight departure time and 5 hours prior to your International flight departure. This may vary slightly depending on the time of day and day of week.
Example
Domestic Flight time: 8:00 AM
Pickup Time: 4:00 AM
International Flight time: 5:00 PM
Pickup Time: 12:00 PM
One of our unique features is that we only provide exclusive private transportation. No other passengers outside of your group will be in the vehicle. We strive to offer a personal and tranquil experience to each and every guest. YES, this includes even groups with only 1 passenger!
One of the greatest features to our service is that your driver will be personally assigned to your trip. We ask for your flight information while making the reservation so that we can track your flight on the date of the arrival and make any necessary changes. Unless your flight is delayed by several hours, or canceled and moved to another date, we are still typically able to accommodate your pickup.
It is rare that we are unable to accommodate changes. However, in the event we are unable to accommodate the new time, you will be refunded the portion of your trip that you did not receive. We have multiple drivers and when necessary, we can adjust our plans to fit yours.
Welcome to our new and returning clients! We have an exciting update. There is now only one form to complete for a quote/reservation.
Our NEW Reservation Process:
1) Complete the "Quote and Reserve" form to request availability and receive a personalized estimate.
2) Our Client Services team will respond and send a quote via email within 1-2 business days.
3) Once you have accepted our estimate, you will instantly convert your estimate into an invoice which will allow you to pay the deposit.